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More about the help |
October 27, 2016 |
| Reviewer:
Tim Meyer from Bondurant , IA United States
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I ordered the wrong beveled washers on line and the same day about 6 hours later I called to find out what could be done. The guy who answered the phone (it was a Saturday) seemed to know exactly what i was talking about, and changed the order, right then and there. He said they hadn't shipped yet, and since they were the same price, asked me if he could change the order since it was in front of him. Kept the same shipping and receiving date and the whole nine yards. Just very helpful. I'm not exactly sure but I think his name was Mike.
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